The 3G Network is Retiring
Here’s what that might mean for you
By the end of 2025, mobile providers across Aotearoa will be switching off their 3G networks to make way for faster, more reliable 4G and 5G services. While this change will bring better coverage and performance in the long run, we know it might mean an unexpected upgrade for some of our customers—and that can feel like a big step.
At Noel Leeming, we’re here to help you navigate the change. If your current mobile phone or device relies on 3G, you will no longer be able to connect to a New Zealand 3G network once the 3G network is switched off. That’s why now is a good time to check if you’re 4G or 5G ready.
We can guide you through your options and help you find a solution that fits your needs and budget—whether that’s a new phone, SIM card, or just some friendly advice.
Not sure if you're affected?
The easiest way to find out is by checking with your mobile provider—they’ll let you know if your phone or device will be impacted by the 3G shutdown. Just click on your provider's logo below to get started.
And if you’re still unsure, pop in-store or chat with our tech experts. We’re here to help you check your device and find the right upgrade if you need one.
Need more info?
Your mobile provider will have the most up-to-date details on how the 3G shutdown might affect you. Click below to learn more directly from your network:
Looking to upgrade your device?
Check out our latest range here:
Saying goodbye to your 3G phone
We know parting with a device isn’t always easy. Recycle it in-store through our Re:Mobile programme — it’s free, simple, and a meaningful way to help the planet.